My assessment experience:2nd stage

The 2nd stage of the assessment was held the very day before our tax paper.I was damn worried considering that I have not even finish studying for the paper.But,I just have to face whatever that's to come.Think positive!



So,I arrived at Legend Hotel.This time,I came in prepared.I've read through the company's background and have scribbled some notes..



As I entered the room,there were 6 other people sitting at a table and I could see 2 familiar face from the first assessment.I was soo happy as now I know who I will be assessed with then.The facilitator then gave us a brief of today's agenda. To my surprise,there were 3 task installed for the 7 of us that evening. 3 very demanding task.



Task #1:Individual presentation

We were given a file full with information of a case study and we need to present a problem and solution.30 minutes were given.The case was about a survey done by an IT company.The tough part was there were no defined problem in the case!They only give you info about a customer survey.What should I write?So..with the clocks ticking, I quickly summarize everything and start writing on the mahjong paper. My solution for the problem was : to improvise the company's culture.I don't have any concreate idea,but that's the best that I could give hoping that I can goreng later on.



We were then ushered to our own individual room and prepare to present it infront of an assessor for 15minutes.



So,here I am.Standing in front of her.I present my case.As I expected.I became nervous.It first started all well, but then,I jumbled up my points.She then asked me a question,"you've presented me with your idea but you haven't given me any examples for this.Can you elaborate more to clearly define it".I was like..shoot..how can you give example for a culture change.And so,I paused......A very,very long pause.....Nothing came out of my head..Argghh..I could feel the tension in the air.After what seem like forever,I then just blurted out anything hoping it makes sense. Thankfully she didn't ask me any furthur.Fuh..



Task summary:it was dreadful.I'm not sure wether I have done my best.Confident level also went down.



Task#2:Group discussion

My fav part,but still I'm afraid that there will be a dominant pshyco in the group.Everyone looks super confident.Again,we were given another file of case study.Same company,but different situation.This time,we need to discuss about the best location to relocate the company's division.



This time,all 7 of us were sitted at a round table and all of the other assessors(around 9 or 10 people) sat behind each one of us.It was kindda creepy I think because you know that you are individually scrutinized.So,my strategy for this round : stand out from the crowd.



So,After the 15minutes preparation time,we start off the discussion.It was pretty interesting.I must say that I enjoyed the process of supporting your idea,helping others out with the case and counter back other's suggestion.



However,midway through the discussion,as we were about to end up with a conclusion,a so called fax came in with new information about the relocation.Accordingly, some wanted to change the solution,but the rest of us still stands by with the decision eventhough the fax said that the location has fallen off(which in my opinion is not a big deal.So what if the land there has fallen off.We can find a nearby land right??)But then,the discussion ended before we could even arrive at any decision.



Later,one of the facilitator said,"Guys,just to tell you that when it said fallen off means that the location is out of option.You cannot proceed there".Haha..okay..now I know.But,what can we do. The discussion has passed.We just hope for the best then.



Task summary:better that previous.Not so nervous.No dominant pshyco.Fun!



Task#3:Roleplay

When they say roleplay..I was like..ohhh..cooolll.Haha.I was excited because all you need to do is to act.That's simple.Considering that I only have to act alone and I've done roleplay before for our BEL class and I also took drama for my co-curicular.



And again,another file of case study came in.This time,we need to roleplay with an unsatisfied customer of the company. Therefore we need to handle him/her as far as the company policy permits.



So,here I am,with a customer(aka assessor) negotiating and fnding a solution for her problem.Another assessor was also in the room.He keeps on taking notes of the negotiation. I must say,I was lucky to have a calm unsatisfied customer since one of the candidates got a very angry customer to the point that she felt really intimidated as the customer keeps raising his voice and showed weird angry faces.



Task summary:it went well and it was so muh fun!!



Conclusion:

It was a tiring day but I had fun.Hopefully I'll get through for the 3rd stage which is the final stage and for the Tax paper on the next day.